Programming, unless incorrect, is non-refundable.
Software upgrades are non-refundable for any reason as software is registered in the buyer's name.
Shipping fees are non-refundable for any reason, including defects. Most orders include free shipping.
International shipping fees are non-refundable. Due to the expense of international shipping, customers outside of the U.S. are responsible for all return shipping costs, regardless of the reason for return. This includes items that will be returned for a refund and/or have manufacturer defects.
We will credit your account within 3-5 business days upon receipt and inspection of your return.