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Activity overview

Latest activity by Garrett
  • Garrett created an article,

    Restocking Fee?

    15% restocking fee applies to ALL items, unless defective. No exceptions. The restocking fee still applies if you're not able to pick up as much in your area as you expected. We are aware this is u...

  • Garrett created an article,

    Return Specifics

    Programming, unless incorrect, is non-refundable. Software upgrades are non-refundable for any reason as software is registered in the buyer's name. Shipping fees are non-refundable for any reason,...

  • Garrett created an article,

    Do I Qualify For a Return?

    Merchandise must be new or like-new condition and must contain all original packaging & accessories. Box it came in, brackets, owners manual, etc. 14-day return window from the day you receive item...

  • Garrett created an article,

    How Do I Start a Return?

    To start the return process email zip @ with: Email subject line: RMA Request In the body of the email please include: Order number: Reason for return: (Add details) Returning all i...

  • Garrett created an article,

    How Do Returns Work?

    Returns are fast and hassle-free. You can return products for a refund or replacement within 14 days from the day you receive your item(s). If you receive a defective or incorrect product, we will ...

  • Garrett created an article,

    Can You Program International Police Scanners?

    US and Canada only.

  • Garrett created an article,

    International Ship Time?

    6-10 business days from shipment to delivery. However, as all packages ship by ground, delivery time may increase (or decrease) based on where you live. We will send you tracking information once y...

  • Garrett created an article,

    International Returns & Exchanges

    Due to the expense of international shipping, customers outside of the US are responsible for all return shipping costs, regardless of the reason for return. This includes items that will be return...

  • Garrett created an article,

    International Import Duties & Tariffs

    Some countries charge duties, tariffs, or GST. The buyer is responsible for 100% of these fees.

  • Garrett created an article,

    International Shipping Rates

    Add items to cart to view shipping rates.